Support

Help with Pilot Cloud, the hosted Pilot node you connect to your AI app.

Email us

Help and questions: founders@pilotprotocol.network
Security problems: founders@pilotprotocol.network, privately, not in a public issue (see security.txt)

So we can help quickly, include the email you sign in with, the AI app you use, roughly when it happened, and what you saw. Never send a token, a Pilot key or a sign-in code.

Check first

Status: whether the service, the gateway or the nodes are having trouble right now.
Docs: connecting, every tool, and the usual fixes.
Your dashboard: whether your node is ready, its activity log, and a restart button.
Trust center: what we keep, for how long, and how to delete your account.